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Idiots Deserve Idiot-Proof!

(You may want to skip this post if you’re tired of airport stories.)

Do you knowingly hire idiots? I hope not, but if so, take a moment to idiot-proof your products.

Last weekend, I had the misfortune to fly to and from the Minneapolis airport (if you’ve been there you know what I mean.)  Breaking up the interminable journey from parking to gate, I stopped at a Bluwire kiosk to buy new headphones.

Seated at my gate several thousand steps later, the a-JAYS Two fashion-forward, style-above-all case resisted my increasingly profane “Open Sesame” entreaties. Arrgh. Back to Bluwire.

“No refunds and, by the way, you need something sharp to open the case” said the idiot.  (Apparently they're way nicer to "prospects" than to "customers."  Got it.  You've banked my money and now want me to board a plane to some far-off destination.)

Something sharp…in an airport…on the “clean” side of security…tick-tock…wait for it.

(Cue Homer Simpson) “Doh! You probably don’t have anything sharp, do you?”

Ummm, no. I don’t.  Except my tongue and this blog.

So there.

By the way, will the architectural savage in charge of designing the Minneapolis Intl airport please take 2 steps forward?


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