Like the mobility to choose my own programming. Whatever channels I want for a monthly fee. No more surfing past the twenty channels I ignore to find the three I watch. And maybe I can tell Siri "NO MATTER WHAT THE CIRCUMSTANCES, DON'T EVER SHOW ME ALEX BALDWIN OR LADY GAGA!"
Like being the easiest hospital with which to do business, the no-hassle, no-BS hospital.
Know anybody doing that? Me neither.
Is 2012 the year disaggregation and disruption (finally) come to TV? Is it the year for cable providers' stodgy attitudes and crappy service to (finally) bite 'em in the ass? Stay tuned (pun intended.)