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"Stop Blaming the Patient!"

From MedCityNews.com: "Mayo doc: Stop blaming patients. Healthcare industry’s take on non-compliance is all wrong."

Dr. Victor Montori offers some great riffs on engagement:
Non-compliance is frequently talked about as a cost and a burden put on the healthcare system by patients. But Montori’s theory is that really, it’s the healthcare system over-burdening the patient.
“We have to be very careful not to blame the patients,” Montori said during his closing keynote at MedCity’s ENGAGE on Thursday. “A lot of the conversation (around patient engagement) has been, how do we get them to do stuff? To me, that’s not engagement."
[...]
Montori closed by asserting that the U.S. healthcare system will be the best in the world only when it begins to shrink. “Healthcare right now is all about itself. Healthcare right now is about how do we get bigger, more market share,” he said. “That means that patients have to take more medicine, have to monitor themselves more often [...] We will have the best healthcare system in the world when it becomes the first healthcare system that shrinks.”
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