Image by William Hamon (aka Ewns) via Flickr
I found this interesting quote today:
"In reality, there’s really no one to root for. Hospitals and doctors provide world-class medical care but make lousy efficiency experts. Payers are experts at, well, paying but could use some pointers on public empathy."Steve, UnitedHealth Group vs. New York hospitals: Are those my only choices?, Jan 2010
Read the whole article.