Skip to main content

Dumb Clients? Clueless Agencies? Pick One...Or Both.

The mind reels and the eyes spin after a 1,000 mile cross-country drive.  Why?

Not for the traffic jams caused by Illinois' mind-numbingly stupid decision to waste "stimulus" dollars repaving an already perfectly-smooth I-55 from St. Louis to Joliet.  You expect idiocy from Illinois politicians.  And the paving contractor is probably some pol's brother-in-law.

No, my allergic reaction stems more from the astounding numbers of bad, really, truly, horribly, miserably, wretched billboards devoted to hospital marketing messages.  C'mon people.  What are you THINKING?

Dumb clients?  Clueless agencies?  One has to wonder.

Copy that rambles on...and on...and on.   Can't ANYBODY get to the POINT in 6 words or less?

Colors that wash out in the sun...and under sodium vapor lights...and at dawn...and dusk.  Isn't someone paying for these things DRIVING THE BOARD once in a while?

Acronyms and buzzwords. Do you REALLY think a billboard is the place to be telling the masses about your smashing new EMR or your performance improvement activities?  Really?  Sorry, at 75 mph, when I see "PI" I think Magnum, not readmission rates.

Confusing names. "The Blah-Blah Institute at South MegaPlex Hospital & Medical Center's North Main Street Pavilion."  All I get is "..Blah-Blah..."  All I care about is...well, I don't care.  I passed caring 10 miles ago.

What's that you say?  Cross-country drivers aren't really your intended audience?  You're going after the locals?  Yeah, maybe, but you're paying for BOTH.  And you're reaching neither.

Next time I'm flying.  Whatever's in American Airlines' seat-back pockets has to be easier on my eyes than what adjoins our interstate highways, though undoubtedly less rant-worthy.  On second thought, who am I kidding?


Comments

Chris Bevolo said…
Great rant, Steve. I linked to your post on my blog so others can share in the pain.

One funny note: when I came back to your blog, I saw this in your GoogleAds:

"Billboard Advertising
Find billboards anywhere in the USA with a no-charge proposal."

Maybe that's what's behind all the crappy outdoor!

: )

Popular posts from this blog

Michael Porter On Health Care Reform

Michael Porter, writing in the New England Journal of Medicine, proposes "A Strategy For Health Care Reform - Toward A Value-Based System." His proposals are fundamental, lucid and right-on, meaning they're sure to be opposed by some parties to the debate, the so-called "Yes, but..." crowd. Most important, in my opinion, is this: "... electronic medical records will enable value improvement, but only if they support integrated care and outcome measurement. Simply automating current delivery practices will be a hugely expensive exercise in futility. Among our highest near-term priorities is to finalize and then continuously update health information technology (HIT) standards that include precise data definitions (for diagnoses and treatments, for example), an architecture for aggregating data for each patient over time and across providers, and protocols for seamless communication among systems. "Finally, consumers must become much mor...

Simplicity From Complexity

Health care planners typically juggle many different services and businesses, each with unique customers, competitors and prospects.  The complexity can be overwhelming.  So-called portfolio models for assessing industry attractiveness and competitive strength can be a good analytical jumping-off point, including the McKinsey-GE 9-box matrix . (Click on the "Launch Interactive" link.)

5 Marketing Megatrends

Coming to a brand near you, from Adam Kleinberg at iMedia Connection, here are " 5 marketing megatrends you can't ignore ." Mass collaboration... Constant connectivity... Globalization... Pervasive distrust in big corporations... A global sense of urgency... #4 is, I think, under-appreciated in health care. Doctors and hospitals like to think of themselves as the last of the white hat-wearing good guys, and maybe they are. But trust is a funny thing - built over decades and lost overnight. Screw it up and watch the laser beam of populist rage move from Wall Street to Medical Avenue.