Skip to main content

The Health Care Strategist Daily Dose...

Ideas and trends meriting your attention, from Steve Davis, Health Care Strategist:

From TED, an idea worth spreading: Eric Topol on the wireless future of medicine where we'll monitor all our vital signs on our own smartphone.

From MedCity News, University Hospitals Case Medical Center spins off Fluence Therapeutics Inc., licensing to the company photodynamic therapy technology for the treatment of skin disease. Interesting trend reflecting hospitals' more active roles in incubating startup ideas.

From Business Week Magazine, The Fundamentals Of Innovation. "Innovation is about growth, and growth takes empathy, creativity and execution."

The venture capitalists at High Country Venture LLC secured $25 million for its second health and IT-focused fund. The more venture capital flows into health care, the more the industry is restructured and the more hospital usage is seen as what you resort to when everything else fails. A.k.a. the end of the food chain.

From the ScienceBlog (via the New York Times) the cash flow benefits of sustainability.

From the Fort Worth Business Press, the nimble, focused little guys (and gals) are doing just fine in life science. Cases in point: Encore Vision, developing a pharmaceutical eyedrop to treat presbyopia, and Luminex which licenses its xMAP biological testing technology system to larger companies.

Finally, from The Henry J. Kaiser Family Foundation (via Medical News Today) a summary of technology's impact on health care utilization and costs.

And so the crisis passes, as they always do. Fear ebbs. Opportunities are everywhere. Time to grow. E-mail me at if you agree.


Popular posts from this blog

Behind Every Resume Is A Potential Customer...and Karma.

I recently heard from an executive colleague who, thanks to a merger, found herself looking for her next opportunity. Her story, probably depressingly familiar to many of you, was all about the big black hole of rudeness and non-responsiveness that so often sums up employers' attitudes toward candidates.

This colleague, thinking she'd see the healthcare world from a new vantage point, pursued opportunities with consultants, IT vendors, architects and other suppliers who, far from appreciating her solid resume, were like the 3 Stooges of clueless.

So back to a senior health system role she went, WHERE SHE NOW INITIATES AND MANAGES RFPs FOR SOME OF THE VERY SAME COMPANIES who wouldn't talk to her as a candidate, but profess their LOVE for her now that she's got money to spend on their services.

Not gonna happen. Any guesses who's off the RFP list?

I smiled when I heard her story, imagining the BusDev people working hard to grow the revenue pipeline, all the while b…

Becoming Consumer Friendly In Five Easy Steps...Or Not

An article at offers hospitals 5 steps to becoming more consumer friendly.

If you still think there's a secret sauce to your hospital becoming more "consumer friendly," these 5 steps are as good a place to start as any.  Unfortunately, it's a little like that old Steve Martin comedy bit where he says he'll teach you how to be rich. The first step is to go find a million dollars.

Step 1 from the article is realizing that "...a Medicare beneficiary with chronic conditions is different from a young mom who brings her kids in for an annual check-up." This is market segmentation for beginners, and, yes, one size decidedly does not fit all. I'm sure your marketing team's been saying this for a while.

Steps 2-5: have a strategy, metrics, a champion and resources. OK. Hard to argue with any of those.

But those things, alone or together, won't overcome culture. They're important components to be sure, but insufficient without a …

The Answer For Lower Healthcare Costs Is...

...Customer Service.

From the New York Times: Seattle's Iora Primary Care is a new model of primary care, seeking national scale and venture capital funding.  Though the ambition may be outsize, the concepts are not new. Daily team huddles. Health coaches. Taking satisfaction surveys seriously and mining results for actionable insights. Employer and payer partnerships. Pay-for-performance not volumes. Loose-tight operations (wellness options are "loose" - i.e. varying from site to
site, while EHR alignment is "tight" and non-negotiable.)

According to the article:
"...small change(s) can make a big difference in a patient’s health — what good is the perfect drug if the patient can’t swallow it? — but the extra-mile work it took to get there can be a challenge for the typical primary care practice in the United States. Harried by busy schedules and paid on a piecework model, many doctors rush from visit to visit, avoid phone calls and emails that …